About Us
Learn about our story, our mission, and the team dedicated to shaping your academic future.
Our Story
Ace Offer was founded in 2017 by Harry Meng, a former international student who understood first-hand the challenges of navigating the study abroad journey alone. Like many students, Harry arrived in Australia with big ambitions but no roadmap — facing confusing application processes, opaque visa requirements, and the overwhelming task of building a new life in an unfamiliar country.
He founded Ace Offer with a clear mission: to build the one-stop service he wished had existed when he was a student. From the first client served out of a small shared office in Melbourne's CBD, the company has grown steadily — earning QEAC certification, building partnerships with Australia's Group of Eight universities, and expanding into the UK and Singapore markets.
Today, Ace Offer operates from its headquarters in Collingwood, Melbourne, serving students across China, Southeast Asia, and beyond. Our team of QEAC and British Council certified counsellors handles every stage of the journey — from university selection and application strategy to visa processing and post-arrival support. We have helped over 1,000 students secure offers from top-tier universities, with a 98% admission success rate. For us, every acceptance letter is a shared victory — and we will not stop until every student we work with gets theirs.
Mission & Vision
What drives us every day
Our Mission
To democratize access to world-class education by providing expert, ethical, and personalized study abroad guidance that empowers students to reach their full potential.
Our Vision
A world where educational borders do not limit ambition — where every student, regardless of background, can access the global education they deserve.
Our Values
The principles that guide everything we do
Integrity
Honest assessments and ethical practices — always.
Excellence
We hold ourselves to the highest standards in every application.
Empathy
We listen deeply and treat every student's dream as our own.
Innovation
Constantly evolving our methods to stay ahead in a changing landscape.
Meet Our Leadership
Experienced professionals dedicated to your success
Sarah Chen
Founder & CEO
Harvard M.Ed., 15+ years in international education
James Wright
Director of Admissions
Former admissions officer at Imperial College London
Dr. Lisa Wang
Head of Counseling
Ph.D. in Education, QEAC certified counselor
Mark Thompson
Head of Visa Services
Licensed immigration consultant, 10+ years experience